AI primer for All Employees (30 min)

What you'll learn
Explain what artificial intelligence and generative AI are and how they impact everyday work.
Apply key principles of responsible AI — transparency, fairness, privacy, and compliance — in daily tasks.
Recognize ethical and operational risks in AI systems and know how to report or mitigate them.
Analyze real-world business scenarios to make responsible, human-centered decisions when using AI tools.
Requirements
No technical or programming experience required — this course is designed for all employees and beginners in AI awareness.
Description
This course contains the use of artificial intelligence. Led by Dr. Amar Massoud, a seasoned expert with decades of academic and professional experience, it combines cutting-edge AI support with human insight to deliver content that is precise, practical, and easy to follow. You'll gain the clarity of structured learning and the confidence of being guided by a recognized authority.Artificial intelligence is reshaping every industry — and every role. AI Primer for All Employees (30 min) is a fast, practical, and non-technical introduction designed to help all staff understand what AI is, how it works in the workplace, and how to use it responsibly. Whether you work in customer service, HR, marketing, operations, or management, this course gives you the essential awareness needed to navigate AI confidently and ethically.You'll learn the fundamentals of AI and generative AI in simple, accessible language. Using the example of BrightWorks Retail, you'll see how common tools — chatbots, recommendation engines, analytics dashboards, and hiring algorithms — affect daily decisions and workflows. The course highlights the four pillars of responsible AI: transparency, privacy, fairness, and compliance, making it clear how each employee contributes to ethical technology use.You'll also explore real risks such as bias, misinformation, over-reliance on automation, misleading chatbots, privacy issues, and emerging threats like deepfakes. Through positive and negative case studies, you'll learn why human oversight matters and how to recognize when something "doesn't look right."Finally, the course shows how organizations govern AI, how to report concerns, and how to build AI awareness, literacy, and critical thinking across teams. By the end, you'll be ready to use AI tools wisely, support ethical practices, and play a meaningful role in shaping a trustworthy, future-ready workplace.
Who this course is for
Ideal for employees, team leaders, HR professionals, customer service staff, marketers, and anyone seeking a clear, practical understanding of AI and ethical workplace use.
Homepage

https://www.udemy.com/course/ai-primer-for-all-employees-30-min/

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