AI Innovations in Public Services

Free Download AI Innovations in Public Services: The Case of National Libraries
English | 2026 | ISBN: 3032013437 | 224 Pages | PDF EPUB (True) | 9 MB
The book comprises three different parts. The first part focuses on the introduction, research design, and description of expectations. The second part consists of twelve in-depth illustrations of AI projects in national libraries of the European Union, associated countries, and the Library of Congress, United States. These case studies demonstrate how national libraries co-created the digital transformation of their services by including their stakeholders in the AI implementation steps to preserve the national values and heritage. The third part includes recommendations for implementation and provides insights into a "toolkit" for policymakers and innovators in libraries.