Cloudflare 525 error, Pixpa site

I’m new to this sub and to website hosting, so I apologize if I mix things up or ask something “obvious”. I taught myself how to host a site for my dad, so I really only know the basics.

I am using 3 different services to host my site: Ionos for the domain name, Pixpa for the website creation, and Cloudflare for the hosting/domain forwarding. I tried using Ionos to host, but I could never get it to work even when both Ionos and Pixpa staff tried to edit my account from their end.

Now, I’m getting a 525 SSL Handshake error on my site when I try to access it. I haven’t changed any settings and I haven’t gotten any emails from them. On Cloudflare, it says the site is active and all the settings seem right. I have an Origin certificate until 2040, I have a Universal and Backup Edge certificate until May, and the encryption is full.

When I go to the Cloudflare community pages it sounds like gibberish. The stuff I can understand doesn’t work on my end. At one point, I changed the encryption to Flexible and then back to Full and it went back up for a few minutes before giving the same error again.

How can I fix the error? Where is it coming from, is there a record missing or a setting I need to change?

Try making sure the SSL settings in Cloudflare are set to “Full” or “Full (strict)” if Pixpa has a valid SSL certificate. Sometimes, the issue is that Cloudflare can’t connect securely to the server, so double-check with Pixpa that their SSL certificate is working properly. If that’s all good, clearing your Cloudflare cache and disabling any features temporarily might help.